What is the Encryption Keys in the System setup used for?
The personal data such as SSN, bank account numbers etc. are encrypted in the database.   If you have the need to decrypt the data in SQL then the encryptio...
Mon, 13 Aug, 2018 at 3:20 PM
Whether there is a way to hide all but the last 4 digits of the SSN/TIN fields on CIFs and loans?
Need to uncheck the Tax Identification Number [ ] Un Mask option, in either Users or Groups Security Privilege settings under both Contacts and Loan levels:...
Tue, 21 Aug, 2018 at 4:56 PM
Is it possible to lookup a loan using a partial SSN/TIN?
It is not possible because of the encryption that is legally required on the SSN field by the Federal Government.  When you do a search by SSN, we have ...
Mon, 27 Aug, 2018 at 1:36 PM
Web Service Setup Guide using SOAP
Here is the step by step instructions to install NLS Webservice
Thu, 1 Aug, 2019 at 2:44 PM
Report in excel in NLS can be opened in two ways.
 When trying to open a report in excel in NLS, you can open it two ways. 1- In global setup, if set to launch excel "Outside NLS", it will ope...
Thu, 20 Sep, 2018 at 10:44 AM
Digital Signature on check
To have digital signature on the check the option "Pre-printed check" needs to be unchecked and the "Digital signature" needs to be ...
Thu, 20 Sep, 2018 at 1:26 PM
Negative balance on overpayment
If you have the suspense bucket disabled in "Payment Distribution" , any over payment will result in negative amount:
Mon, 29 Oct, 2018 at 11:49 AM
How to fix RDP hanging after closing
Even after you have exited NLS from the remote session, if the RDP doesn't close then follow the steps in this doc.
Fri, 28 Sep, 2018 at 9:53 AM
How to fix error message "Unable to open data source file (DataSource.doc)"/"The OpenDataSource2000 method or property is not available because this command is not available for reading" when processing/displaying a custom statement in NLS
1. If you are receiving one of these error messages when processing or displaying a custom statement: 2. To fix this, you will need to go to M...
Wed, 10 Oct, 2018 at 3:11 PM
What does the asterisk "*" mean at the Total Balance amount?
What does the asterisk "*" mean at the Total Balance amount: The Loan balances are held in the database to the 1000th of a penny and only ...
Wed, 17 Oct, 2018 at 1:48 PM