FAQ

Using PDF “DocumentType” as template at the “Document Templates” functionality
The principal procedure for creating a PDF DocumentType adhere to the same rules as creating a Word Docx DocumentType, and the procedure has been documented...
Fri, 20 Dec, 2024 at 3:37 PM
How to Delete a Loan with Future Origination Date?
To close a loan with a future origination date: wait until the origination date to come, then pay off, close, and delete the loan. 
Tue, 19 Jun, 2018 at 9:35 AM
Create Custom Message Line on statement
Create Custom Message Message Line on statement To access the Statement menu from Reports, click on the Payment Notice statement, then on the right side of...
Fri, 24 May, 2019 at 9:17 AM
User Defined Balance(UDB) vs. Off Loan Balance(OLB)
User Defined Balance: Aside from Principal, Interest, Fee and Late Fee, NLS offers User Defined Balance that you can setup to suit your business needs.  We...
Thu, 29 Aug, 2019 at 10:21 AM
How to manually accrue loans
Version 5.x Go to Icon Bar and select the two arrows icon for Processing: Select Accrual Enter in the date that you would like to accrue your loans...
Thu, 15 Aug, 2019 at 10:55 AM
How to delete a loan
In order to delete a loan, the loan must be 0 balanced and closed first.  Click on the transaction entry button, check the payoff box, then place a check in...
Wed, 27 Feb, 2019 at 10:04 AM
How to Generate a Report that Shows All Transactions of Certain Types
There are more than one reports that can serve this particular purpose. One of them is the Transaction Register from Reports -> Loan Portfolio -> Tran...
Wed, 9 May, 2018 at 5:18 PM
Report Server is not connecting
In order to connect to the Report Server, the IP Address must be whitelisted at Nortridge.  Also, if more then one user is using the same account, make ...
Tue, 8 May, 2018 at 3:49 PM
How to change the contact/borrower on an existing loan?
Retrieve and display the loan, click on Loan tab, click on Loan Setup, next to Contact Number click on [...] button, click on Find Now and choose a new cont...
Fri, 24 May, 2019 at 10:04 AM
Change origination date set in the future?
Change origination date set in the future? This is one of the few things that cannot be changed after boarding the loan.  You'll need to delete the loa...
Fri, 29 Jun, 2018 at 10:23 AM