FAQ

What are Payment Distribution Item Definitions?
Payment Distribution: When a payment is made on a loan, if the user does not manually specify to which balances the payment is to be applied, the system wi...
Mon, 29 Jul, 2019 at 10:47 AM
How to export a loan and setup file in version 5.X
Export a loan file and setup file:  While on the Loan Screen go to File->Import/Export First click on Export Loan to Binary File Click the ...
Fri, 24 May, 2019 at 9:23 AM
How to manually accrue loans
Version 5.x Go to Icon Bar and select the two arrows icon for Processing: Select Accrual Enter in the date that you would like to accrue your loans...
Thu, 15 Aug, 2019 at 10:55 AM
If Nortridge has a tracking system that sees what IP address it was accessed from?
The NLS Administrator can access Security, Active Users, it will display which users are currently logged into the database, the network location from which...
Mon, 7 May, 2018 at 2:29 PM
Which security privileges are set to allow a user to process Vouchers as ACH
You only need to check these 4 boxes.
Tue, 8 May, 2018 at 3:29 PM
Report Server is not connecting
In order to connect to the Report Server, the IP Address must be whitelisted at Nortridge.  Also, if more then one user is using the same account, make ...
Tue, 8 May, 2018 at 3:49 PM
Custom Statements are no longer working
Most likely this occurred because you recently just did an upgrade to a higher version of NLS. In some cases, the custom statement was designed for that spe...
Tue, 21 May, 2019 at 12:21 PM
Accruals is taking a long time to run
Trying increasing the thread count.  1 = around 10,000 loans.
Tue, 8 May, 2018 at 4:20 PM
Payoff Notice Report does not print Logo for everyone
NLS Administrator updated the Payoff Notice Report's Logo Filename with a local folder, i.e. c:\user\name\NLSfiles\logojpg, and when Displaying Report ...
Thu, 10 May, 2018 at 10:22 AM
How to Generate a Report that Shows All Transactions of Certain Types
There are more than one reports that can serve this particular purpose. One of them is the Transaction Register from Reports -> Loan Portfolio -> Tran...
Wed, 9 May, 2018 at 5:18 PM