FAQ

How do I enable Cash Drawer in NLS?
Cash Drawer can be enabled in NLS by going to File > Setup > System Defaults: Change current value from "Disabled" to "Enabled...
Fri, 17 May, 2019 at 5:30 PM
How do I enable Branch in NLS?
Branch can be enabled by going to File > Setup > System Defaults: Change current value from "Disabled" to "Enabled and restart...
Fri, 17 May, 2019 at 5:33 PM
Unable to change the GL Date when entering a transaction
If you are unable to change the GL Date when entering a transaction, it may be because you have the "GL Auto Cutoff Date" set to "Force to Tr...
Fri, 17 May, 2019 at 5:37 PM
The 'Microsoft.ACE.OLEDB.12.0' provider is not registered on the local machine.Error opening excel file.
When presented with this error, there are a few things you can try. Since the Microsoft Access Database Engine 2010 Redistributable has already been install...
Fri, 15 Jan, 2021 at 1:24 PM
Do credit bureau options set on status codes override credit bureau options set at the loan level?
Selections made to the credit bureau reporting options at the loan level will override the credit bureau reporting options selected on the loan's statu...
Fri, 24 May, 2019 at 8:33 AM
Modify, Extend, Renew term
Modify term and extend term are identical AFTER the fact.  You could not look at a loan that had been modified or extended and figure out which was done.  S...
Fri, 24 May, 2019 at 10:23 AM
When you pull a credit bureau report, is it treated as a "hard pull" or "soft pull" by the bureau?
This will be a “hard pull” by default.   For Experian and Transunion however, you can configure them to be “soft pulls” instead.  There currently isn’t a wa...
Tue, 4 Jun, 2019 at 12:51 PM
How to upgrade NLS
Please refer to the attached document with step by step instructions on upgrading NLS.  This applies to On Premise clients only.
Mon, 4 Nov, 2019 at 12:04 PM
List of PII info encrypted in NLS
Here is the full list of PII info that are encrypted in NLS: cif.tin -- cif.tin2 -- cif_vendor.tin -- cif_vendor.acct_number_payable -- cif_vendor....
Tue, 11 Jun, 2019 at 10:03 AM
How to add Interest Only Payment loan in NLS
Please see the attached doc with instructions on how to enter Interest Only Payment loan in NLS.
Thu, 13 Jun, 2019 at 2:02 PM