FAQ

How to change the landing page when NLS is opened
In order to change the default page you are taken to when NLS is opened, Click on the file tab and select the desired option from the "Startup View&quo...
Mon, 23 Apr, 2018 at 9:34 AM
Stored Queries
You can save your queries so they can be run again in the future without redefining all of the filters for the query.  In order to create a saved query, run...
Fri, 21 Sep, 2018 at 9:34 AM
Error openSCManager failed (5)
If you are trying to use the NLS service monitor but cannot because of the following error message, All you will need to do is to relaunch the applicatio...
Thu, 20 Sep, 2018 at 11:48 AM
System Date Error or Date Inconsistency, please check system date and try again!
When you get this error then likely the loan is already accrued for the day.  Look at the Interest accrued thru date on the loan.
Tue, 24 Apr, 2018 at 9:50 AM
How to delete a loan
In order to delete a loan, the loan must be 0 balanced and closed first.  Click on the transaction entry button, check the payoff box, then place a check in...
Wed, 27 Feb, 2019 at 10:04 AM
How to add a "memo only" item in Payment History
Note: Memo only transactions are for historical purposes only. They don’t actually affect any balances or amounts. They cannot be reversed either. To do t...
Fri, 7 Jun, 2019 at 2:48 PM
What are the definitions of Loan Status?
NLS has two fields that define the status of a loan. The first is Loan Status, which will always be assigned one of the following settings: Active, Closed, ...
Fri, 7 Jun, 2019 at 3:02 PM
Using PDF “DocumentType” as template at the “Document Templates” functionality
The principal and procedure for creating a PDF DocumentType adhere to same rules as creating a Word Docx DocumentType, and the procedure has been documented...
Mon, 14 May, 2018 at 8:10 AM
How to change the contact/borrower on an existing loan?
Retrieve and display the loan, click on Loan tab, click on Loan Setup, next to Contact Number click on [...] button, click on Find Now and choose a new cont...
Fri, 24 May, 2019 at 10:04 AM
User Defined Balance(UDB) vs. Off Loan Balance(OLB)
User Defined Balance: Aside from Principal, Interest, Fee and Late Fee, NLS offers User Defined Balance that you can setup to suit your business needs.  We...
Thu, 29 Aug, 2019 at 10:21 AM